FAQ
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Frequently Asked Questions
How do I register myself or my team?
Check the various programs we have available under the "programs" tab
Does my registration fee also include ref fees?
Yup! Sure does!
Do I need to have experience?
No, we welcome players of all levels of experience and they will learn the game from experienced captains and staff.
What is included in the registration fee?
Registration fees typically cover league administration, scheduling, officials (if applicable), and facility usage.
What is your refund or cancellation policy?
Refund policies vary by program and are outlined during registration. In general, refunds may be available to those who registered for full ice if notified a week before the draft. For half ice we require two weeks notice before schedules go out, minus any administrative or processing fees.
What equipment does the club provide?
Half Ice: Helmets and sticks are provided
Full ice: first timers will be given helmets, and sticks. Shoes will be given out depending on availability.
What equipment is required?
Required equipment varies by sport and program. Any mandatory items will be listed on the program page or shared by management prior to the first game.
Are volunteers needed?
We are always looking for volunteers and people looking for a paid ref position.
How will I receive updates and announcements?
All updates are sent via email and posted on the website and socials. Please ensure your contact information is accurate so you don’t miss important communications.
Are games played on holidays?
No games will be played on major holidays. Ex. Thanksgiving, Christmas, Memorial Day, Labor Day, 4th of July, MLK Day, President's Day
What is the organization's code of conduct?
C.O.D. can be found on our downloads page
How can I contact the organization with questions?
You can contact us through the email address or contact form listed on our website. Our team will respond as quickly as possible during regular business hours.
